Last updated: 02/05/2023
At Timespade, we are committed to delivering the highest quality of tech development services to meet your business needs. Each project we undertake is the result of thorough planning, deep analysis, professional execution, and meticulous testing.
To ensure a harmonious working relationship and the successful completion of your project, it is vital that we share a clear understanding of our refund policy.
No Refunds: Please note that Timespade does not offer refunds once the project has started. This policy is in place due to the nature of the services we provide and here’s why:
a) Resources and Time: Once we commence work on your project, we allocate resources, time, and effort that cannot be recovered. Our team of skilled professionals begins by conducting extensive research and planning which involves a substantial commitment of man-hours.
b) Unique and Custom Solutions: Each solution we create is unique, customised to your specifications, and therefore, not reusable. The exclusive nature of the services rendered means they hold no value for other clients.
Termination of Services: If you choose to terminate our services during the project, we will not be able to issue a refund. We recommend discussing any concerns or issues you might have with our team so we can find a suitable solution together.
Clear Communication: To prevent misunderstandings, we encourage open and regular communication. Our team will keep you updated about the project’s progress at every stage. Your input, feedback, and approval will be integral to the process.
If you have any questions about this Refund Policy, contact us at:
Timespade Internet Private Limited
2J, Judges Court Road, Kolkata – 700027
Phone: +91 91002 81010
Email: contact@timespade.com